Shipping Policy

At NovaPicks, we aim to provide clear and transparent shipping information for all customers.
Currently, we primarily ship to Germany and France.

Shipping Destinations

We currently deliver orders to:

Germany
France

If your location is outside these regions, availability will be shown at checkout.

Shipping Fees

Shipping fees may vary depending on:

Destination country (Germany or France)
Order weight and volume
Selected shipping method
Current logistics carrier rates

📌 The shipping cost displayed on the checkout page shall be considered the final and accurate shipping fee for your order.

Due to periodic adjustments by logistics providers, shipping fees may change over time. We do not apply a fixed shipping rate on the website outside of checkout.

Delivery Time

Estimated delivery times are shown at checkout or in your order confirmation email.
Please note:

Delivery times are estimates and may vary due to customs clearance, holidays, weather conditions, or carrier delays.
Once your order has been shipped, tracking information will be provided when available.

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.

Customs & Taxes

For orders shipped within Germany and France:

Prices shown on the website generally include applicable VAT unless stated otherwise.
No additional customs duties are expected for domestic or intra-EU shipments.

Shipping Updates

Once your order is shipped, you will receive a confirmation email with tracking details (if applicable). Please ensure your contact information is accurate to avoid delivery issues.